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Hello my name is ***** ***** I speaking with?
All Mercurys are cataloged by serial number, can I get that number so I know exactly what it is you have.
Also, are you hearing any grinding noises?
Got it. They make this engine 2 ways. The first way is with a fixed gear, where it is always in gear as soon as you start it. And then they make one with a shifter so you can shift between neutral and gear.
Which style do you have?
Also, did you replace the shear pin or did somebody else do it for you?
There are 2 pins on this propeller. There is an aft pin, towards the rear of the prop, and this is just a cotter pin. And there is a fore pin, in front of the prop, and this is the actual shear pin. Since you didn't do this yourself, do you know if somebody maybe changed just the cotter pin mistaking it for the shear pin?
With the propeller on, can you turn it counter clockwise, or does it try to turn the engine over and give resistance to turning?
But when you turn the propeller over, you are also turning the engine over as well, is that right?
Hmmmm.... Is there any history or backstory you can share with me on this? Why was the shear pin replaced in the first place?
This should be a simple issue but nothing is presenting itself as a simple answer yet. Did this engine work on this boat just fine before it hit whatever it hit?
Is this your engine, or somebody elses?
Is the engine still on the same boat that the accident happened on, or has it moved to a different boat?
What i'm trying to figure out is if it is a boat issue. Where the motor is either not long enough for the boat it is mounted to. Or if there is some kind of hull defect dragging air under the boat. If either scenario is happening the propeller will get airbound, and loose it's bite in the water, causing it to blow out. That is why I am asking if it is on the same boat or not.
Has this engine ever worked correctly on the boat it is attached to now?
But not on the boat it is on now, correct?
There is an angle adjustment between the clamp bracket. There is a rod that the weight of the outboard sits on, and that rod is adjustable by moving it from 1 hole to the next. Is the outboard in the full down/in setting? Or does is it sitting in a higher position?
Is the prop actually not turning, or are you just not getting thrust from it? Are you witnessing the propeller actually coming to a stop?
Gotcha At this point there is going to be either a broken shaft or a broken clutch/gear, and the lower unit needs to get removed and opened up. Is that something you wanted to get into?
If you do end up having any further questions about this, or want to bounce something off of me after speaking with the dealer, feel free to reply back at any time. Questions never close out, and you are free to reply back even after doing the ratings.
You are most welcome.