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sprinkles08, ASE Certified Technician
Category: BMW
Satisfied Customers: 22364
Experience:  ASE Master and Advanced level certified. Factory trained with 15 years dealership experience
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2004 330 wont start pulled starter and battery, had them

Customer Question

2004 330 wont start pulled starter and battery, had them tested and they both tested good....looked at the switch under the steering wheel and it is not a loss
JA: Have you checked the battery, particularly the terminal connections? Are they corroded?
Customer: the ground lug on the battery was a little...
JA: Are you fixing your 330 yourself? What have you tried so far?
Customer: pulled starter and battery and had them tested...both passed
JA: Anything else you want the mechanic to know before I connect you?
Customer: switch is not burnt
Submitted: 1 month ago.
Category: BMW
Expert:  Steve replied 1 month ago.
Hello and welcome,
My name is ***** ***** it will be my pleasure to assist you today.
What exactly does the car do when you try to start it?
Customer: replied 1 month ago.
it sounded like it got gradually worse as the week went on and then one morning it just did nothing. No clicks nothing. So I pulled the starter and had it tested along with the battery (Autozone) and they both passed
Customer: replied 1 month ago.
anyone there?
Expert:  Steve replied 1 month ago.
It can take time between replies. Perhaps the phone option would be easier for a small incremental charge?
What has been checked besides testing the starter? Have you checked voltage at the starter? Etc?
Customer: replied 1 month ago.
I did not. just pulled the starter.
Expert:  Steve replied 1 month ago.
You need to check first if the start signal is making it to the starter when trying to start. If not you likely have a bad key or immobilizer issue, or possibly a transmission / clutch switch issue. If he start signal is present, then there must be a voltage drop between the battery and starter, or the engine is siezed (unlikely). Please let me know if you have further questions. Please do not forget to click a positive rating as this is the only way I receive credit for my answer, thank you. Best wishes with your vehicle.
Customer: replied 1 month ago.
I forgot to tell you I put a new in and it worked for a week and now it is no good (failed test at Autozone)
Expert:  Steve replied 1 month ago.
Put a new what in? you said everything passed the test at autozone?
Customer: replied 1 month ago.
Sorry, after the first starter didn't work, I replaced it. It worked fine for two days then started sounding bad. Then (yesterday) it would click only like the Bendix would not make it all the way to the flywheel. So I pulled it and had it and the original one tested with the battery. The original starter checked good but the replacement is bad (now). I have been having some bus issues lately, dash lights and steering wheel buttons inop. They are all working now but I still have seatbelt and ABS lights illuminated on the dash.
Expert:  Steve replied 1 month ago.

I am going to opt out of your question. Perhaps another expert will be able to assist.

Expert:  sprinkles08 replied 1 month ago.

Hello and welcome to JustAnswer!

Do you still need help?

Customer: replied 1 month ago.
I am putting the old starter back in now but I don't know if I should change the battery
Expert:  sprinkles08 replied 1 month ago.

You can test the battery's voltage with a voltmeter if you have one.