I have a 2012 Mini Copper with 76,000 miles on it. I brought it to the mechanic to get rear brakes
changed. They said my serpentine belt was due to be changed (no symptoms of it, but old so I had it done and I have used this mechanic for a couple of years with no problems). This was done on Wednesday. I left the mechanic, and within 2 miles, the new serpentine belt snapped. Total mechanical failure. :-( I They changed the belt free of charge and changed the belt tensioner. I drove the car 12 miles and the belt snapped again. Aaak.
JA: What shape is the serpentine belt in? Is it cracked, shiny, or frayed? And have you ever replaced one?
Customer: Frayed. Melted. Demolished.
JA: Are you fixing your MINI yourself? What have you tried so far?
Customer: No. The same mechanic has replaced. They are coming to tow it to fix a third a time. They have rented me a car. They aren't charging me. I just don't me engine
JA: Anything else you want the mechanic to know before I connect you?
Customer: The car is extremely well cared for. Never had a problem. I just want to know what to look for. The mechanic is not trying to take my money. They want to fix this as much as I want this fixed. Just scared to drive now.