How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Steve Your Own Question
Steve
Steve, BMW Expert
Category: BMW
Satisfied Customers: 23027
Experience:  BMW Expert
26942375
Type Your BMW Question Here...
Steve is online now
A new question is answered every 9 seconds

It's a 535i 2008 and it won't turn over to start. It's

Customer Question

It's a 535i 2008 and it won't turn over to start. It's battery is new and was checked at the location and the battery is fine. The lights and air work.
JA: Does the battery look like it's leaking? And does it have a strong smell -- like sulfur?
Customer: I don't know I'm about ready to go look at it for a friend.
JA: Are you fixing your 535i yourself? What have you tried so far?
Customer: Well I'm not going to fix it probably but just look at it so see if it's something simple. But when talking to the owner she said the machanic said it could be the starter
JA: Anything else you want the mechanic to know before I connect you?
Customer: No
Submitted: 1 month ago.
Category: BMW
Expert:  Steve replied 1 month ago.
Hello and welcome,

My name is ***** ***** it will be my pleasure to assist you today.
so did you just want to know simple things to check? is that the info you are looking for?
Expert:  Steve replied 1 month ago.

I will provide an honest answer. I trust this will be appreciated. Please remember that a low rating PUNISHES me for being honest and that I receive nothing for my time until a positive rating is clicked.

.

even if you are on a subscription plan with multiple or unlimited questions you must still CLICK ON a positive rating although you will not be charged anything additional beyond your subscription rate
.
Thank you for your attention to the rating requirement.
.

the simple things to try are:

jump start
check ALL fuses
unhook battery for an hour to reset all systems
try starting in park and neutral
rock the car back in forth in park gently
try a second key
lock/unlock a few times mechanically with the key in the door
ensure brake pedal properly depressed

the issue is likely a failed starter or issue with the immobilizer system, but the above are worth checking

.
Please let me know if you have further questions. Please do not forget to click a positive rating as this is the only way I receive credit for my answer, thank you. Best wishes with your vehicle.

Expert:  Steve replied 1 month ago.
if there are no additional questions please kindly CLICK ON a positive rating

Related BMW Questions