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Roger
Roger, BMW Master Tech
Category: BMW
Satisfied Customers: 3037
Experience:  10 yrs. experience as BMW Master Technician, shop foreman and dealer.
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I have a bmwx5 and it got into water and says starter

Customer Question

I have a bmwx5 and it got into water and says starter malfunction
JA: When you turn the key, do you get a single loud click, or a series of rapid ones?
Customer: Single
JA: What is the model/year of your BMW?
Customer: 2014 x5 35i
JA: Are you fixing your X5 yourself? What have you tried so far?
Customer: Trying to get it in neutral to tow but should we reset the battery
JA: Anything else you want the mechanic to know before I connect you?
Customer: Nothing else
Submitted: 4 months ago.
Category: BMW
Expert:  David Gieswein replied 4 months ago.

Hello my name is ***** ***** I can help. Have you tried banging on the starter lightly with a hammer while someone tries to crank?

Customer: replied 4 months ago.
I have not and don't feel comfortable doing that
Expert:  David Gieswein replied 4 months ago.

That's fine, so you just want to get it in neutral?

Customer: replied 4 months ago.
Expert:  David Gieswein replied 4 months ago.

Have you looked around the shifter area for a shifter interlock release?

Customer: replied 4 months ago.
There isn't one
Expert:  David Gieswein replied 4 months ago.

Do you have the 3.0 or the 4.4L?

Customer: replied 4 months ago.
3.0
Expert:  David Gieswein replied 4 months ago.

sDrive or xDrive?

Customer: replied 4 months ago.
X drive
Expert:  David Gieswein replied 4 months ago.

Can you get the ignition to come on with the push button start?

Customer: replied 4 months ago.
Ignition does not come on however everything lights up normal but says starter malfunction
Expert:  David Gieswein replied 4 months ago.

So you can get the ignition to come on just not starting?

Customer: replied 4 months ago.
Correct
Expert:  David Gieswein replied 4 months ago.

Then all you have to do is turn the ignition on and you should be able to shift out of park. You do not have to have the engine running to shift out of park.

Customer: replied 4 months ago.
It's not shifting out of park
Expert:  David Gieswein replied 4 months ago.

Did you have your foot on the brake when you attempted to do so? If you did you will then have to take apart the center console bezels and disconnect the shift cable. Then you can manually shift out of park.