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Roger, BMW Master Tech
Category: BMW
Satisfied Customers: 3037
Experience:  10 yrs. experience as BMW Master Technician, shop foreman and dealer.
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I can not get my moonroof to close, 2004 x-5, I have tried

Customer Question

I can not get my moonroof to close
JA: What is the model/year of your BMW?
Customer: 2004 x-5
JA: Are you hoping to fix this yourself? What have you tried so far?
Customer: I have tried to close it with the button but it will not go down
JA: OK. To minimize me, please click the down arrow at the top right corner of this box.
Customer: that's your answer to my problem????
JA: Anything else you think the mechanic should know?
Customer: I watched a video on youtube about tapping the rear slider inside the rail under the backhalf but it is still not moving down to close
Submitted: 1 month ago.
Category: BMW
Expert:  Steve replied 1 month ago.
Hello and welcome,

My name is ***** ***** it will be my pleasure to assist you today.
what exactly was your question about this? what did you want to know about this?
Customer: replied 1 month ago.
I can do this myself if I know what to look for
Customer: replied 1 month ago.
I have power to the roof but it is jamming and won't close
Expert:  Steve replied 1 month ago.

I have the BMW info to repair this roof but cannot post it publically. I can email it to you if you are interested. The site imposes a mandatory additional charge for email but I will set it to the lowest amount possible to simply allow you to share your email address