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Roger, BMW Master Tech
Category: BMW
Satisfied Customers: 3037
Experience:  10 yrs. experience as BMW Master Technician, shop foreman and dealer.
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My 325i Hardtop convertible is stuck down..

Customer Question

Hi my 325i Hardtop convertible is stuck down..
Submitted: 9 months ago.
Category: BMW
Expert:  Steve replied 9 months ago.
Hello and welcome,
My name is ***** ***** it will be my pleasure to assist you today.
What question did you have about this? What information are you seeking?
Customer: replied 9 months ago.
My convertible is stuck down.. I cannot put it up... It gets stuck
Customer: replied 9 months ago.
Is there a manual way to get the top up?
Customer: replied 9 months ago.
Are you there...
Expert:  Steve replied 9 months ago.

sorry for the delay. what is the last 7 of the vin?

Customer: replied 9 months ago.
Your response was nearly 2 hours after my question. I am disputing this charge.