How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Steve Your Own Question
Steve
Steve, BMW Expert
Category: BMW
Satisfied Customers: 23025
Experience:  BMW Expert
26942375
Type Your BMW Question Here...
Steve is online now
A new question is answered every 9 seconds

My key fob buttons are not locking the doors, Yeah checked

Customer Question

Hi. My key fob buttons are not locking the doors
JA: Have you checked the battery in the fob? Will the car open with another remote?
Customer: Yeah checked the fob. Both fobs stopped working on the same day.
JA: What is the model/year of your BMW?
Customer: It is a 320d estate version 2007
JA: Are you hoping to fix this yourself? What have you tried so far?
Customer: Yes. We have tried the both fobs. Checked all the fuses and have the computer checking faults in the computer but haven't found anything
JA: Anything else you think the mechanic should know?
Customer: The fuel door actuator is working and all the doors work fine off the manual key
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the BMW Mechanic about your situation and then connect you two.
Submitted: 5 months ago.
Category: BMW
Expert:  Steve replied 5 months ago.
Hello and welcome,
My name is ***** ***** it will be my pleasure to assist you today.
Does the locking button on the console work?
Customer: replied 5 months ago.
that works
Customer: replied 5 months ago.
All the doors are working on the manual lock and the console button works fine
Expert:  Steve replied 5 months ago.
I will provide an honest answer. I trust this will be appreciated. Please remember that a low rating PUNISHES me for being honest and that I receive nothing for my time until a positive rating is clicked.
Thank you for your attention to the rating requirement.
If the console button still works and no fuses are blown then that would indicate a failure of the remote receiver on the car or possibly (less likely) a failure of the footwell module which is what controls locking
Please let me know if you have further questions. Please do not forget to click a positive rating as this is the only way I receive credit for my answer, thank you. Best wishes with your vehicle.
Customer: replied 5 months ago.
Where is the receiver located?
Customer: replied 5 months ago.
Sorry forgot say thank you. If you could tell me where to start looking for the receiver that would be helpful thanks
Expert:  Steve replied 5 months ago.
What is the last 7 of the vin ?
Expert:  Steve replied 5 months ago.
hello? what is the last 7 of the vin?

Related BMW Questions