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Roger, BMW Master Tech
Category: BMW
Satisfied Customers: 3037
Experience:  10 yrs. experience as BMW Master Technician, shop foreman and dealer.
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My 2012 bmw 328i air conditioning just quit blowing cold air

Customer Question

my 2012 bmw 328i air conditioning just quit blowing cold air
JA: How long has this been an issue? How many miles are on the car?
Customer: It just happened today. It has 70,000 miles
JA: Tell me a bit more about what's going on so he can help you best.
Customer: My daughter is driving the vehicle to VA beach right now. She just called.
JA: Are you hoping to fix this yourself?
Customer: if possible
JA: Is there anything else the BMW Mechanic should be aware of about your BMW?
Customer: not that I'm aware of. Have had the vehicle a little less than a year
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the BMW Mechanic about your situation and then connect you two.
Submitted: 4 months ago.
Category: BMW
Expert:  internal88 replied 4 months ago.

Hello, I'm Brandon - BMW tech.

Can you tell me if the AC compressor is kicking in?

Customer: replied 4 months ago.
I'm not in the vehicle. My daughter is and she has no idea if the compressor is kicking in or not
Customer: replied 4 months ago.
How do I cancel this service so I am not charged the $26 per month?
Expert:  internal88 replied 4 months ago.

You have to call or email the customer service.

Expert:  internal88 replied 4 months ago.

Do you still want me to help you? or would you like me to opt out?

Most likely the ac compressor or the ac relay failed.

Expert:  internal88 replied 4 months ago.

Unless there is leak in the ac system. All these items require a trained tech to visual inspect it.

Let me know if you want me to continue.

Customer: replied 4 months ago.
opt out

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