Greetings, 2010 328i
convertible. The rear trunk cover does not lock properly and the roof cannot deploy.
JA: Is this your first time dealing with this issue?
Customer: yes, happened all of the sudden.
JA: Tell me a bit more about what's going on so he can help you best.
Customer: Normally, the trunk cover locks electronically after closing it manually. There is a whizz sound and the cover is locked tightly to the chassis. Now, when closing the trunk, it is loose. It does not open as there is also a mechanical latch but it shows open on the display and the retractable roof cannot be activated.
JA: Are you hoping to fix this yourself?
Customer: I have the time and the tools....
JA: Is there anything else important you think the BMW Mechanic should know about your BMW?
Customer: No, no other issues.
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the BMW Mechanic about your situation and then connect you two.