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Roger, BMW Master Tech
Category: BMW
Satisfied Customers: 3037
Experience:  10 yrs. experience as BMW Master Technician, shop foreman and dealer.
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My trunk latch is stuck and will not open on my 2015 228i bmw

Customer Question

my trunk latch is stuck and will not open on my 2015 228i bmw convertable
JA: Sometimes things that you think will be really complicated end up being easy to fix with BMW. The BMW Mechanic I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: the trunk will not open when we press the unlock button. we don't know if it is jammed but the trunk will not open
JA: Are you hoping to fix this yourself?
Customer: I am not sure if it is easy I will try
JA: Is there anything else the BMW Mechanic should be aware of about your BMW?
Customer: because it says that the trunk is not closed the top will not come down
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the BMW Mechanic about your situation and then connect you two.
Submitted: 5 months ago.
Category: BMW
Expert:  Steve replied 5 months ago.
Hello and welcome,
My name is ***** ***** it will be my pleasure to assist you today.
What exactly have you tried so far?

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