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Roger, BMW Master Tech
Category: BMW
Satisfied Customers: 3037
Experience:  10 yrs. experience as BMW Master Technician, shop foreman and dealer.
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The key won't stay engaged in the slot (2004) 745 so can't

Customer Question

the key won't stay engaged in the slot (2004) 745 so can't start car, checked battery & it seemed a little low but after putting on charge . . . nothing
JA: There are so many things that can cause battery issues. Some simple, some complicated. The mechanics have tons of experience in that area. Will the car start?
Customer: no, the key won't engage
JA: Got it. The mechanic will have thoughts on how you two can troubleshoot and diagnose this issue. How old is the battery?
Customer: maybe 3 years
JA: Anything else I can tell the BMW Mechanic before I connect you two?
Customer: all I can think of
JA: Got it. Let's get this figured out. I'm sending you to a secure page on JustAnswer so you can place the $5 fully refundable deposit now. While you're filling out that form, I'll tell the BMW Mechanic about your situation and connect you two. You'll be on the road in no time.
Submitted: 6 months ago.
Category: BMW
Expert:  Steve replied 6 months ago.
Hello and welcome,
My name is ***** ***** it will be my pleasure to assist you today.
What exactly does the key do when you try to put it in the slot?
Customer: replied 6 months ago.
It won't stay in, or engage, it releases it
Expert:  Steve replied 6 months ago.
have you tried holding it in manually and seeing if the car will start?
Customer: replied 6 months ago.
Customer: replied 6 months ago.
I've already been charged $26 without getting anywhere .
Expert:  Steve replied 6 months ago.
you are changed to place your question. I have not attempted to answer yet, I have been collecting information. Do you want to know possible causes?

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