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Roger
Roger, BMW Master Tech
Category: BMW
Satisfied Customers: 3037
Experience:  10 yrs. experience as BMW Master Technician, shop foreman and dealer.
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Our remote isn't working to start engine. It will play radio

Customer Question

Our remote isn't working to start engine.
JA: Tell me a bit more about what's going on so he can help you best.
Customer: It will play radio but not turn on engine
JA: Are you hoping to fix this yourself?
Customer: Yes since I'm stuck
JA: Great! What have you tried so far?
Customer: Everything. Using key fob, unblocking locking doors, etc
JA: Is there anything else important you think the BMW Mechanic should know about your BMW?
Customer: Is this going to cost me anything
JA: Our top BMW Mechanic is ready to take your case. Just pay the $5 fully refundable deposit and I'll fill the BMW Mechanic in on everything we've discussed. You can go back and forth with the BMW Mechanic until you're 100% satisfied. We guarantee it.
Submitted: 8 months ago.
Category: BMW
Expert:  Steve replied 8 months ago.
what year and model is your car?
Customer: replied 8 months ago.
2009 650i. Just bought yesterday so still trying to figure car out
Expert:  Steve replied 8 months ago.
what exactly do you mean the remote wont start the car? what are you trying to do / expecting? what is different from what the car did yesterday?
Customer: replied 8 months ago.
Nothing is different. Hitting the start stop button but it won't start engine. Remote is in my hand. Tried using the key fob in the switch but that doesn't work either
Customer: replied 8 months ago.
It actually turned over once but put in reverse and it died.
Customer: replied 8 months ago.
My battery is low so if it dies can you call(###) ###-####
Customer: replied 8 months ago.
Hello??
Customer: replied 8 months ago.
Hello
Expert:  Steve replied 8 months ago.
I have offered a phone call - there is an additional charge if this is what you would like.
Customer: replied 8 months ago.
Am I still charged if it doesn't work?
Expert:  Steve replied 8 months ago.
if what doesn't work?
Customer: replied 8 months ago.
Your solution
Expert:  Steve replied 8 months ago.
you are expecting that there will be some simple solution to your car that won't start and already died once after starting? If a car is broken down I can't make it start. I can answer questions and suggest things that can be wrong and things to try to start it, but if your expectation is that your car will easily start then I will opt out of your question.
Customer: replied 8 months ago.
It is an issue w the remotes. They aren't syncing. How do you re-sync?
Expert:  Steve replied 8 months ago.
how do you know it is the remote? how do you know the car died in reverse because of the remote?
Customer: replied 8 months ago.
Forget it. I will just go to google