Customer: We have a 2012 BMW 335is convertible hard top, under manufacturer warranty for 500 more ***** *****, top won't go up, and BMW says trunk leaked, hyrdo (hydraulic?) pump and wiring were sitting in water and not covered. Wondered if that pump and wiring were sitting down in a low spot that collects water? My wife has had trouble with her service advisor trying to gouger her before....
JA: Thanks. Can you give me any more details about your issue?
Customer: Top went down fine, but top switch light flashes when trying to put it back up. Windows Windows were part way down, I fiddled with switch and brake
for awhile and windows went down....
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $18) to post your type of question to BMW Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit?
Customer: Yes, I'll bounce it off my wife in meantime.
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.