do you happen to have the vin of the can available?
do you know if this is a new, used, or aftermarket catalytic converter?
can you add any additional background on alfonso and the repairs he has made / not made?
I think the new mechanic called a company, because he got out his black binder and spoked with several different people. I think he called a discount company that sold converters. My vin # XXXXX XXXXX I will ask if it is new or used.
Alfonso runs Duramax Autobody in Kensington, MD I will have to get the work information that he did and let you know tomorrow.
Do you think her ripped me off?
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there are actually two different pumps on this vehicle. whether or not both needed to be replaced is a different story. If he charged you for two of the same pump, this would be wrong, but replacing the main and presupply pumps at the same time is possible.
In terms of who to complain to, there isn't a central body or anything. You can try the better business bureau, post online reviews, etc, but honestly nothing is likely to come of it.
I hope that is helpful, please let me know if you have further questions, or if I can clarify anything for you.
Best wishes to you on your repair