Hello and welcome to JustAnswer BMW,My name is XXXXX XXXXX it will be my pleasure to assist you today.
what is your question regarding this problem?
Hello, Steve, my name isXXXXX suspension doen't work. The car is in the service and the local mechanic, that works for me a long time, and has a good service, do not get the solution..
what kind of equipment does he have?
I dont know the exactly answer but I think he has the proper scanner to do the job.
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there are many, many things that can cause a problem in this system. A proper scanner is required to read the fault logs which will point to the failure.
If he cannot find the failure then I would have to suspect he does not have the proper sacnner. you will need to take the car to a shop that has a BMW GT1 or similar scanner.
It is impposible to trouble shoot this suspenson without knowing what faults have been looged so this is your only option at this point.
I hope that is helpful, please let me know if you have further questions, or if I can clarify anything for you.
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thank you in advance.