BMW Repair Questions? Ask a Mechanic for Answers ASAP
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are you able to get the original phone to pair again? the one that orignally worked?
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make sure you completely delete any stored phones and also unhook the car's battery for one hour to reset everything
if the new phone still won't pair, then you have a compatibilty issue, there is no secret pairing method in this case.
you can try updaing the software on the phone, and also having BMW update the software in the car as this may enable compatibility.
I am sorry I can't have a simpler answer, but these older systems can be buggy and can have compatability issues, so I trust that my honesty and quick response is appreciated.
I hope that is helpful, please let me know if you have further questions, or if I can clarify anything for you.
It has been my pleasure to help today and I wish you the best of luck with your vehicle.
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thank you in advance.