How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Steve Your Own Question

Steve
Steve, BMW Expert
Category: BMW
Satisfied Customers: 18965
Experience:  BMW Expert
Type Your BMW Question Here...
Steve is online now
A new question is answered every 9 seconds

My bmw 650i key will not stay in ignition, it keeps poping out

Customer Question

my bmw 650i key will not stay in ignition, it keeps poping out
Submitted: 4 years ago.
Category: BMW
Expert:  Steve replied 4 years ago.

Hi there,

Does this happen with both keys or just one?

Steve

Customer: replied 4 years ago.
both, the car will start run & drive but i am worried because the key will not stay in ignition will this hurt the car to drive it like that?
Expert:  Steve replied 4 years ago.
Thanks for the info. Give me about 3min to draft a full reply.
Expert:  Steve replied 4 years ago.

Hi again,

 

This is actually a fairly common problem. It will not hurt your car to drive like this, don't worry.

 

If you look at your key you'll see it has 2 small indentations on it's sides. When you insert the key into the slot these fit into two small plastic catches inside the key hole that retain the key and prevent it from coming out. This problem is caused because the plastic retaining tabs inside the slot become damaged preventing them from working as they should. It doesn't take much damage to stop them working properly. The key slot usually has to be replaced to rectify the problem which is quite a simple repair and your dealer will likely have the part in stock because as I said it's quite a common problem.

 

BMW has a service bulletin out for this because it is so common. This should be covered by your warranty if you are still in your warranty period.

 

Please let me know if you have any further questions.

 

I hope that helps. If so, please press the green ACCEPT button below so that I am paid for my time and effort. I will continue to answer any follow up questions should they arise. I do not receive any credit for my work until you press accept.

 

Thanks and good luck.

 

Steve

Expert:  Steve replied 4 years ago.

FYI, here is a copy of the bulletin:

 

SI B 61 02 06
General Electrical Systems
February 2006
Technical Service

This Service Information bulletin supersedes S.I. B61 02 06 dated February 2006.

 

NEW designates changes to this revision

 

SUBJECT
Key Falls Out of, or Gets Stuck in Key Holder

 

 

MODEL
E90 (3 Series)

 

NEW E60/E61 (5 Series)

 

NEW E63/E64 (6 Series)

 

 

SITUATION
The customer complains that the key is not adequately retained in the key holder and sometimes falls out. There are also situations where the key gets stuck in the key holder and cannot easily be removed.

 

CAUSE
Faulty key holder.

 

CORRECTION
Replace the key holder with a part with an improved mechanism for gripping the key. Improved parts were introduced in series production September 2005.

 

[S6106U02.JPG]The date code on the part is in day/year format. Improved parts have date code 248/05 or later. NEW Illustration shows E90 key holder
PARTS INFORMATION
Part Number
Description
Quantity
Refer to EPC
Key holder
1

 

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P Elm City, NC
< Last | Next >
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P Elm City, NC
  • used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future. David L. Richmond, TX
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil Marysville, CA
  • Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible. Charles Walnut Creek, CA
  • As a single woman, I really appreciate an excellent and affordable opinion.
    Thank you Geordie, I will not hesitate to contact justanswer in the future!
    Sue Charleston, WV
  • Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff. Jim Castleberry, FL
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
 
 
 

Meet The Experts:

 
 
 
  • Roger's Avatar

    Roger

    BMW Master Tech

    Satisfied Customers:

    2906
    10 yrs. experience as BMW Master Technician, shop foreman and dealer.
< Last | Next >
  • http://ww2.justanswer.com/uploads/Guest/2008-02-15_191551_avatar.jpg Roger's Avatar

    Roger

    BMW Master Tech

    Satisfied Customers:

    2906
    10 yrs. experience as BMW Master Technician, shop foreman and dealer.
  • http://ww2.justanswer.com/uploads/EU/eurotec/2012-6-11_13153_mpjaphoto.64x64.JPG Marty's Avatar

    Marty

    ASE Certified Technician

    Satisfied Customers:

    406
    ASE & Bosch Certified Master Tech. Over 30 years experience.
  • http://ww2.justanswer.com/uploads/DA/dansciol/2012-7-7_16177_danpic.64x64.jpeg bimmaster's Avatar

    bimmaster

    BMW Technician

    Satisfied Customers:

    1817
    3 years dealer experience, master bmw tech
  • http://ww2.justanswer.com/uploads/bmwmaster/2009-05-09_062111_avitar.jpg Sam's Avatar

    Sam

    BMW Master technician

    Satisfied Customers:

    1043
    BMW S.T.E.P. graduate, 10 years BMW dealership experience
  • http://ww2.justanswer.com/uploads/hondatrx450/2010-01-18_231606_stuff_092.JPG mike's Avatar

    mike

    BMW Technician

    Satisfied Customers:

    694
    bmw master tech ase certified
  • http://ww2.justanswer.com/uploads/CA/caprio23/2011-12-13_155550_20111213105344.64x64.jpg Anthony's Avatar

    Anthony

    BMW Technician

    Satisfied Customers:

    628
    ASE Master Automobile Technician with over 20 years exp. in this field.
  • http://ww2.justanswer.com/uploads/bmwbum01/2009-12-28_205712_germany2000.jpg Thebmwbum's Avatar

    Thebmwbum

    BMW Foreman

    Satisfied Customers:

    533
    31 years BMW Experience