BMW Questions? Ask a BMW Repair Expert for Answers.
I only got the car yesterday, and it was the first time I drove an x5.
Yesterday I thought it was fine (but the message was there already). Today I felt it was a bit sluggish when starting to move the car. Once it gains speed it seems ok though.
It sounds as thought your transmission is in failsafe mode if it is sluggish to drive. It could also be a programming issue though.
Failsafe can be caused by a faulty sensor, high or low battery voltage or a bad transmission solenoid. When the transmission goes into failsafe mode it locks itself in third gear to protect itself from damage.
The only way to determine the cause accurately is to read the fault memory with a BMW diagnostic tester. This will cost about an hour labor to have done. I suggest going to the dealer as their test equipment is more advanced than aftermarket equipment, but a reputable BMW shop will also be able to help you.
Please let me know if you have any further questions.
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Thanks and good luck.
Sorry, forgot to touch on the cost issue.
I don't suspect you have a major problem, so I would estimate a few hours of labor charges, and around $100 should you need a new sensor. If it turns out to be a major transmission issue (doubtful) or a problem with your car's voltage, it could be a bit more costly.
Hope that helps,
You can try to reset the transmission, yes, but if you are experiencing sluggishness as you said, this will most likely require the diagnostic work I outlined above. If you are able to reset it and the message does not return, you should be in the clear!
Let me know if you have further questions. Cheers,
Is this the correct procedure to reset the computer?
- Hold gas pedal down.
-Turn the key to the number 2.
- Continue to hold the gas pedal down for 30 seconds.
- Release the gas pedal and press the gas pedal for 10 seconds.
- Now Turn the vehicle on.
That sounds right for your X5, yes.
Newer vehicles have this procedure, so if yours doesn't work try this:
Key to position 2Hold down pedal 30 secondsYou will hear a noise and the process is done.