Login|Contact Us
Question and Answer

BMW

Ask a BMW Question, Get an Answer ASAP!

  • Ask A Question
  • Browse Answers
  • Meet The Experts
  • How JustAnswer Works

My radiator reservoir tank cracked and I am having it ...

 

Customer Question

My radiator reservoir tank cracked and I am having it repaired at Carmax where I purchased it. They told me the serpentine belt had come off and this might have been what caused the crack.(Another mechanic said no way.) The reservoir tank is covered under warranty but they want to charge me 293.00 to put on a new serpentine belt not covered by warranty. Does this sound right? Do serpentine belts just fall off of a 2000 BMW 328i with 59k miles?

 

Optional Information:
2000 BMW 328i

Already Tried:
One mechanic said the crack had been there sometime and had worsened recently because of the cold weather.

Submitted: 1958 days and 8 hours ago.
Category: BMW
Value: $9
Status: CLOSED

Accepted Answer

Picture
Expert:  RIP replied 1958 days and 3 hours ago.

Hi, welcome to Just Answers,

  • I've personnaly never had the belt fall off and cuase the radiator tank or resevoir to crack...but these radiators and tanks are prone to crack from age. If your belt fell off while your were driving, you would have lost power steering and as soon as the resevoir cracked, the steam from the hot escaping coolant would have also came out. Also, when the belt comes off, it's commonly due to a faulty belt tensioner or other pulley, and the price they're qouting you seems to be only for a belt and labor...i'm skeptical about this diagnosis. Can't you have them replace the cooling system and resevoir and you can have the belt replaced somewhere else? Even if that means towing it from that shop to the dealer or another quality repair facility?

 

Expert TypeLead Technician
Category: BMW
Pos. Feedback: 96.6 %
Accepts: 255
Answered: 1/1/2008

Experience: BMW Factory Training, ASE Master Techinician, Advanced engine performance.

Ask this Expert a Question >
Customer replied 1957 days and 15 hours ago.

I'm no mechanic so I certainly can't argue with what RIP has posted. I will say that I read the same diagnosis about other cars online before he answered my question which was specific to a BMW. One other thing that I'm leary of is the fact that a supposed Lead Technician who is an ASE Master Technician with BMW Factory Training has this many misspelled words.I'm not trying to belittle his spelling but it seems someone with that much training would spell simple words correctly. It seems as though it is someone who claims they have alot of qualification and combs the internet for other possible answers.I don't want to be a stingy bastard but come on.

Picture
Expert:  RIP replied 1957 days and 14 hours ago.

Sorry about the spelling, I typed that while my kids were at Chucky Cheese, for a new year birthday party. I'll opt out of the question so you can get some opinions from other BMW techs here.

PS, I only counted (4) misspelled and (1) not capitalized...I never put down in my profile I was a perfect typer/speller.

 

RIP39449.4428895023

Customer replied 1957 days and 7 hours ago.

Look RIP, you seem nice enough and I have no reason to doubt your qualifications. I guess I was hoping you'd tell me this was total bullshit on Carmax's part but suggesting I have it towed somewhere else will just cost me more money and that's not an option. I'm sure you're thinking, "What kind of asshole drives a BMW and won't part with $9? Well, I'm not that guy so for your time I'll accept your answer and I hope I didn't offend you. Happy New Year bro.

Picture
Expert:  RIP replied 1957 days and 6 hours ago.

You hasn't offended me, nor do I want you to pay unless your completely satisfied..this is *bullshit* on Carmax's part and you should at least ask them for the damaged parts after the job is over, if the belt tore off you'll know if it was worn and had done that; also a crack in the reservoir will be different than a damaged reservoir. This post will still stay open for other techs to provide an opinion as well. And if you have any questions while it's still there, I'd be happy to help.

But I am going to use the Spell Check box more often ;)

Rip

 
Tweet

6 BMW Mechanics are Online Right Now

Ask Your Question Now
Bmw Questions Date Submitted
my 2007 bmw e93 convertible windows are not working. 5/9/2013
320 D: Dear sir,can you please advice me can I replace my comfort 5/9/2013
323ic z3 coupe: We just replaced the right rear hub bearing 5/9/2013
525i: my 2007 bmw 525i will not start. The cars power seems 5/8/2013
2006 bmw 330i,...i need mass air sensor wiring sequence.the 5/8/2013
540i: I have a 2001 BMW 540i, over the winter my DSC system 5/8/2013
BMW X5: 2003 BMW X5 4.4i P1170 5/8/2013
328 ic: I have a 1999 BMW 328ic. When I hold down the m button, 5/8/2013
128i: I have a 2009 BMW 128i 6 speed manual. The clutch is 5/7/2013
325i: how do I convert the storage compartment for the convertible 5/7/2013
RSS
Next 10 >
Ask A BMW Mechanic
Type Your BMW Question Here...
characters left:

Top BMW Experts

See More BMW Mechanics

In The News

Nbc
Washington Post
New York Times
Cnn
Learn More

How It Works

  • Ask an Expert
  • Get a Professional Answer
  • Ask Followup Questions
  • 100% Satisfaction Guarantee
Learn More
close
Find Expert answers related to your question.
Sign up using email
We will never post anything without your permission.
Already have an account? Sign in

Ask a BMW Mechanic

Get a Professional Answer. 100% Satisfaction Guaranteed.
161 BMW Mechanics are Online Now
Type Your BMW Question Here...
characters left:
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
Truste
Contact Us | Terms of Service | Privacy & Security | About Us | Our Network
© 2003-2013 JustAnswer LLC
  • Pearl.com
  • JustAnswer UK
  • JustAnswer Germany
  • JustAnswer Spanish
  • JustAnswer Japan