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This is unfortunate, what you will need to do is go directly to the banks office, and speak to a representative, and have the bank manager handle the issue,
in my experience a letter does not work,
If the local branch manager will not help, consider having an attorney send a letter threatening legal action against the lender for their delay.
I was assuming that they were going to ask for proof of renovations or something like that, but I did not think it would take so long to respond.
Can I at least start with my letter and is it ok to say I am losing rent or is that not OK to say.
You should threaten legal action if they do not respond, and detail how you are losing money, I would still go to a local branch to see if they can help as well.
Thank You I am asking another question also separately.
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