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Ramjet, it looks like this question is still listed as Open, please click the button (I think it is green) to close out the session. If you have more questions, however, be sure to let me know.
I HAVE DONE THIS SEVERAL TIMES AND TALKED WITH JUST ANSWER. THE PROBLEM IS AT THEIR END. SO SORT IT OUT WITH THEM.
I'LL DO IT ONCE MORE ,THEN THIS SHOULD CLOSE THE MATTER
EVERY TIME I HIT SUBMIT IT ASKS ME IF I WISH TO EXIT CHAT. I'M FED UP WITH THIS!!!!!!!!!!!!!!!!!!!
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