Have Australian Law Questions? Ask a Lawyer Now.
My name is ***** ***** I am a NSW Solicitor. I will do my best to assist you with your question.
The Error was made by Lets insurance and you should lodge a complaint about them with the Financial Ombudsman.
Also If Real Insurance had cancelled without your mothers name being on the letter they too can be held liable.
Take the matter to the Ombudsman and you should also be prepared to bring the payments up to date if you have not been making the payments for your mum.
I hope this makes sense and is of assistance. If there is nothing further Happy New year and
Thank you for using my services.
If I have missed anything, or you have any further questions please let me know
If there is anything else in the future please do not hesitate to ask.
Please do not forget to leave positive feedback.
All the best and good luck Get together everything you have to back up that they made the mistake.
Take care and happy new year.