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Leon
Leon, Solicitor
Category: Australia Law
Satisfied Customers: 42945
Experience:  BEc Dip Ed, Dip Law (SAB) MTax (UNSW)
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I need a good lawyer to help me with ongoing issue that i am

Customer Question

i need a good lawyer to help me with ongoing issue that i am having with my bank HSBC. 2.5 years ago i have logged a complaint about transactions made on my card i have followed everything by the book. and even today they havent resolved the issue. do i have a case and who would you recomend that would be best suited for this issue
JA: I am Pearl, the Lawyer's Assistant.
Customer: hi Pearl, my name is*****: Since laws vary from place to place, what state is this in?
Customer: wa
JA: Has anything been filed or reported?
Customer: i hav e received a letter from them telling me that they havent found anything yet and the investigation is still on going, i have been to the branch to speak with a manager. I originaly reported it over the phone, it took these guys 4 months to tell me that i had to fill out the form, but the investigation has all ready began
JA: Anything else you want the lawyer to know before I connect you?
Customer: they have admited that the follow ups they have been sending to the department responsible for these issues, hasnt never got back to them
Submitted: 18 days ago.
Category: Australia Law
Expert:  Leon replied 18 days ago.

My name is ***** ***** I am a NSW Solicitor. I will do my best to assist you with your question.

Expert:  Leon replied 18 days ago.

Good Afternoon

If you wish to lodge a complain about them you can complain to the Ombudsman.

https://www.fos.org.au

Put together what has happened and if you have been charged for the errors you can request to be compensated for that.

This is your only option.

If there is nothing further happy new year and

Thank you for using my services.

If I have missed anything, or you have any further questions please let me know

If there is anything else in the future please do not hesitate to ask.

Please do not forget to leave positive feedback.

Regards

Leon