My name is ***** ***** I am a NSW Solicitor. Thank you for your question, and will do my best to assist you with your question. Please understand I am very limited on what I can tell you and that you may have to get more detailed advice.
This is a consumer warranty issue and they should not charge you.
You should contact Consumer Affairs and report Meile for this and seek to get your money back if you have paid it.
If you have photos you can also consider taking this to the media if Meile continues to do the right thing.
Here is some more information for you.
I hope this makes sense and is of assistance. If there is nothing further
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If I have missed anything, or you have any further questions please let me know
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