My name is ***** ***** I am a NSW Solicitor. Thank you for your question, and will do my best to assist you with your question. Please understand this is not legal advise but a guide to assist you.
If they are not going to pay him because of the alcohol reading the owners of the car have a right to the car. They can take it to their own independent repairer and if they say it is repairable and are prepared to put that in writing you can have the insurance decision overturned through the FOS
Their website is
It may be down at the moment
This is what you have to do. It has to be all in writing.
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