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Leon, Solicitor
Category: Australia Law
Satisfied Customers: 42331
Experience:  BEc Dip Ed, Dip Law (SAB) MTax (UNSW)
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How can i make Telstra correct a typo in my email ID name I

This answer was rated:

how can i make Telstra correct a typo in my email ID name I tried for 11 (eleven) hours with no result
JA: Has anything been filed or reported?
Customer: i have reported that to the Telstra Erina shop but they were unable to help with the standard excuse they cannot access that area
JA: Anything else you want the lawyer to know before I connect you?
Customer: mY account number2000###-##-####

Good Morning

My name is ***** ***** I am a NSW Solicitor. Thank you for your question, and will do my best to assist you with your question. Please understand this is not legal advise but a guide to assist you.

Have you contacted the telstra complaints line?

Customer: replied 18 days ago.
I have. Now i have lodged a compliant with the telcommunications ombuds man so they will be handling it now . Thank u for your response

Good Morning.

That was going to be my next suggestion.

It is your account and if you wish to change your details they should access it for you and make the changes.

All the best and good luck

You are very welcome and thank you for using my services.

If I have missed anything, or you have any further questions please let me know

If there is anything else in the future please do not hesitate to ask.

Please do not forget to leave positive feedback.



Customer: replied 18 days ago.
quick service with the right answer

All the best

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