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Ask Deborah Awyzio Your Own Question
Deborah Awyzio
Deborah Awyzio, Solicitor
Category: Australia Law
Satisfied Customers: 863
Experience:  Bachelor of Laws (QUT), BIT (QUT), Family Law Accredited Specialist, over 12 years experience
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I bought a $59.95 trend micro security disk from Harvey

Customer Question

hello I bought a $59.95 trend micro security disk from Harvey Norman, for my computer p/c laptop and new iphone 6s, now after many ,many many conversations, emails, dealing with Harvey Norman no none has resolved my issue!!!!!!!! and i now get a message on my phone to update and pay for new trend micro security ive had enough i want my money back and want trend micro investigated!!!!!
Submitted: 11 months ago.
Category: Australia Law
Expert:  kmslaw replied 11 months ago.

Hello, my name is***** am a solicitor in NSW who will help with your inquiry today.

Can you clarify what the actual problem with the disk is? Is it not installing on your computer?

Were you looking for legal advice on this issue or computer advice? If it's computer advice you want, I will put your issue to another expert. If legal advice, I just need to know if your disc is not working. Also when did you buy the disk?