My name is ***** ***** I am a NSW Solicitor. Thank you for your question, and will do my best to assist you with your question. Please understand this is not legal advise Please understand this is not legal advise but a guide to assist you.
The funeral plan is to pay for the funeral.
You cannot claim the funeral plan unless you pay for it and provide evidence to the insurer that it was paid for.
You can get copies of the Death Certificate from the registry of Births Deaths and marriages if they refuse to give you the copy. But the funeral insurance is there to pay or cover part of the costs of the funeral. A person has to pay for the funeral to be reimbursed. It is not a life insurance policy.
So what I am saying is that you cannot claim the policy and keep it unless you have paid for the funeral.
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