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My name is ***** ***** I am a NSW Solicitor. Thank you for your question, and will do my best to assist you with your question. Please understand this is not legal advise Please understand this is not legal advise but a guide to assist you.
They do not have an office here?
Do they have an office in Australia?
Ok in that case you can bring an action against them in Australia
You should be able to sue them in QCAT
If they have admitted it was their fault this can be put to the court and used against them
I hope this makes sense and is of assistance. if there is nothing further
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