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My name is ***** ***** I am a NSW Solicitor. Thank you for your question, and will do my best to assist you with your question. Please understand this is not legal advise Please understand this is not legal advise but a guide to assist you.
Have the indicated why they want these documents?
What would you like know?
You have stated they want "phone records of driver, father, and home phone 8 days prior and 1 month post accident"
I am asking, have they said why and also are you asking if you have to give it to them?
I cannot see the logic in what they are asking for. What calls were made before the accident are not relevant.
You have a right to question them and if they refuse to give you a reason then you can take the matter to the FOS
Was it registered in the name of the insured at the time of the accident?
You have to supply evidence of the purchase to prove you are the owner. If you do not then they do not have to pay out.
FOS is the Financial Ombudsman Service.
All the best
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If I have missed anything, or you have any further questions please let me know
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You send them evidence of ownership this is important.
The rest I cannot understand at all.