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Ask Deborah Awyzio Your Own Question
Deborah Awyzio
Deborah Awyzio, Solicitor
Category: Australia Law
Satisfied Customers: 863
Experience:  Bachelor of Laws (QUT), BIT (QUT), Family Law Accredited Specialist, over 12 years experience
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We have purchased a new caravan and paid a 10 percent deposit

Customer Question

We have purchased a new caravan and paid a 10 percent deposit approximately a month ago. We purchased a trade shoe caravan, and because we did not want to pick it up for a month a dealer built a new one? Due to some concerning review we wanted to go and look at the new van once it came into stock. The dealer is making this very difficult, only allowing us to view the van between 4 to 5 pm Monday to Friday . We live in Central Victoria and this is not possible. They will not return phone calls, and have lied to us on 2 occasions. We have lost faith in this brand and wish to cancel the contract. Is this legally possible please?
Submitted: 1 year ago.
Category: Australia Law
Expert:  Leon replied 1 year ago.
Good EveningMy name is ***** ***** I am a NSW Solicitor. Thank you for your question, and will do my best to assist you with your question. Please understand this is not legal advise Please understand this is not legal advise but a guide to assist you.Have you signed a contract?
Customer: replied 1 year ago.
Yes
Expert:  Leon replied 1 year ago.
What does that say about collection etc?
Expert:  Leon replied 1 year ago.
Good Evening,
Are you still after assistance?