Have you tried contacting fair trading ?
Does the sample you have contain water ?
Great, Fair Trading is the place to start.
I can leave this query open. Do you want to contact them Monday, and then continue the chat.
Hi, is that agreeable ?
Actually they are called consumer affairs in Victoria.
You are entitled to claim for damage the water in the fuel has caused, and you have evidence that the fuel has water in it.
You would also have receipts on your fuel card showing purchases from this specific service station.
I do not understand ??
Please tell me how I can assist you further.
They are called consumer affairs in Victoria.
They can take court action on your behalf against Shell.
Of course you will need to make a formal compaint to them, and they will need to be satisfied of its merits.
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