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Do you have any idea on how they calculate your rent?
Is the community housing company a private company or government authority?
All I know is St.George Community Ltd receive names from the government housing commission waiting list when they have vacancies
The rent usually goes up twice a year,We have to give them a statement from the bank for investments and everyday accounts.They said they can go into my account and find out,even after I have given them statements from my bank. Why would they want to go into my account after I have given them this information.Their staff change positions all the time ,which means anyone working there can access our accounts
I spoke to XXXXX who is one of the rent review team and had asked for written numbers so I could how they had calculated my rent and I wanted a rent receipt as I have not had a one since 2012.I received 9 pages of information on Govn.Assets, a piece of paper telling me calculations were based on my weekly income of $363. No rent receipt as usual.I rang her again and said I was not happy ,she said she would ring me the next day with a time and day to sit with the manager .That day would of been 5thJuly ,as yet no call.I rang again today and as usual no-one was available.So I am still waiting for a day to see someone.This happens all the time when you want information from them,they are conveniently not there
I get my pension which is$733.70 pension supplement $61.20,Clean Energy supplement $13.50Total of $808.40.They are supposed to charge 25% Whether they can add both the supplements or not I am not sure .Last year they worked it out as 25% of $318.04 weekly income = $79.51,25% CIS $9.78=$2.45 subtotal $81.96 plus 100% CRA $60.10 total of rent as from 14th Sept 2012 $142.00 rent charged $140.00.[cra is rental assistance].This year I did not get a sheet like 2012 only $90.76 based on income $61.50 CRA total of $152.26 new rent starting on 12th July.I do not work full time or part time ,nor do I do voluntary work after 8yrs of enjoying it [.lack of sleep]
I have no idea how to work it all out ,but, I know I was paying $2.00 p.w more than Lyn as I had $20,000 in a fixed account, same size unit ,same pension, This time they are charging me $6.51 p.w more and I have $15,000 Not $20,000 so I should be paying less. I didn't think I would need an accountant just because I have money in a fixed term account.
Thank you for listening to me .I shall go and try to find one before my head explodes .I now know how a man feels when his children are taken from him,because of a vindictive wife and no-one listens to him,and he commits suicide,it is so frustrating.St.George needs a good waking up.
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Who do I complain to?. I cannot find a phone no. or address for Rental tribunal ,which is where Rita is supposedly taking the results of my rent receipts .I wrote a letter to Ombudsman and they said they could not help me.