Thank you for your question. To Introduce myself I am a sydney based Solicitor and will do my best to provide you with relevant information to assist you.
Do you have any idea on how they calculate your rent?
Is the community housing company a private company or government authority?
All I know is St.George Community Ltd receive names from the government housing commission waiting list when they have vacancies
The rent usually goes up twice a year,We have to give them a statement from the bank for investments and everyday accounts.They said they can go into my account and find out,even after I have given them statements from my bank. Why would they want to go into my account after I have given them this information.Their staff change positions all the time ,which means anyone working there can access our accounts
I spoke to XXXXX who is one of the rent review team and had asked for written numbers so I could how they had calculated my rent and I wanted a rent receipt as I have not had a one since 2012.I received 9 pages of information on Govn.Assets, a piece of paper telling me calculations were based on my weekly income of $363. No rent receipt as usual.I rang her again and said I was not happy ,she said she would ring me the next day with a time and day to sit with the manager .That day would of been 5thJuly ,as yet no call.I rang again today and as usual no-one was available.So I am still waiting for a day to see someone.This happens all the time when you want information from them,they are conveniently not there
I get my pension which is$733.70 pension supplement $61.20,Clean Energy supplement $13.50Total of $808.40.They are supposed to charge 25% Whether they can add both the supplements or not I am not sure .Last year they worked it out as 25% of $318.04 weekly income = $79.51,25% CIS $9.78=$2.45 subtotal $81.96 plus 100% CRA $60.10 total of rent as from 14th Sept 2012 $142.00 rent charged $140.00.[cra is rental assistance].This year I did not get a sheet like 2012 only $90.76 based on income $61.50 CRA total of $152.26 new rent starting on 12th July.I do not work full time or part time ,nor do I do voluntary work after 8yrs of enjoying it [.lack of sleep]
I have no idea how to work it all out ,but, I know I was paying $2.00 p.w more than Lyn as I had $20,000 in a fixed account, same size unit ,same pension, This time they are charging me $6.51 p.w more and I have $15,000 Not $20,000 so I should be paying less. I didn't think I would need an accountant just because I have money in a fixed term account.
Thank you for listening to me .I shall go and try to find one before my head explodes .I now know how a man feels when his children are taken from him,because of a vindictive wife and no-one listens to him,and he commits suicide,it is so frustrating.St.George needs a good waking up.
I hope this is of assistance. If I have missed anything, or you have any further questions please let me know before leaving any feedback.
If I have assisted please do not forget to leave me with positive feedback.
Who do I complain to?. I cannot find a phone no. or address for Rental tribunal ,which is where Rita is supposedly taking the results of my rent receipts .I wrote a letter to Ombudsman and they said they could not help me.
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