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I need an URGENT response by some one who knowns the Law in Victoria Australia.
the main dispute is that only "verbal" notice was given,
mainly as result of no information being forwarded in time to make a decision, despite requests.
Meeting with Otis Sate Sales manager tomorrow.
Yvonne Martin from Otis World Headquarters has been helpful.
Your answer was a great assistance to neighbour that we were reasonable and correct.
We had to complain to USA to get any follow up....
Also quoting Consumer Affairs web site (Unfair contract terms) and Sect 126 of Instuments Act (that only Real Estate interests need to be in writing)
Have just received Otis written agreement that contract ended after "Initial Period" withou $3+K of unjust penalties
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