I suggest that you write to them, and in your letter confirmed the discussion you had the time you signed, and all the other conversations since then.
If you consider dates and times the recalled that would be better.
You should then point out that they failed to notify you of the cooling off, and all so that the cooling off would expire before you even gained access to the website.
Make sure you make it clear that you specifically requested of the salesman whether you could terminate the agreement at any time, and what his response was.
You should then advised that if they do not terminate under the cooling off period that you will be lodging a complaint for misleading and deceptive conduct with the ACCC.
You need to show that this sales methods are such where they mislead the public and have them into a contract without properly explaining to them.
Allow them 3 days to respond with the cancellation and if they do not respond all respond in the negative you should then use the letter together with a response and lodged a complaint against.
the following link will provide you with information about false and misleading representations.
If you provide them with your credit card details to deduct money I would suggest that you contact your credit card issuer and asked them to not process any payments to these people.
These are your options and you must make it quite clear that their actions were misleading and deceptive and that they were unsolicited sales and they failed to notify you of the cooling off period.
I hope this is of assistance. If you have any other questions please do not hesitate to contact me.
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