I took some curtains to be dry cleaned. The cleaner warned me that there might be some issues with the block out liner. She said whe would test a small section prior to cleaning and let me know the result. I got a phone call a couple of days later saying that she was reluctant to clean the 2nd curtain because they were already damaged and she didnt want to create more damage. She cleaned one curtain but insists that it too was already damaged. I am certain that the curtains were in good condition prior, but I have no evidence of this. (I am a tenant, and the curtains are not mine. They are at least a couple years old. I can remember them being dusty, but in good nick. I didn't notice anything out of the ordinary when I took them down). She is willing to sew in new blockout if I pay for the new fabric. This will cost me $300 on top of the $60 cleaning charge for one of the 2 curtains. What can I do about this?
I have priced the blockout fabric, and the cost of new curtains.
I have asked her to wait until I figure out what I want to do.
I have contested the cleaners assertion that the curtains were already damaged.
good morning. your situation is governed by contract, so will depend on the terms of any contract document supplied by them to you. if they contain a properly worded disclaimer, then the offer may be a fair one, otherwise, if you can prove the cleaner has been negligent, you may have a claim in small claims. if this is helpfull, please click accept
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