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Are you talking about the website : http://www.be2.com.au/
If so, then then the terms of service govern the contractual relationship you have entered into. See : http://www.be2.com.au/guest/agbPage.jsp
Clause XVIII governs the termination ;
XVIII. Right of Revocation
The Client shall have the right to revoke the contractual relationship under item III (1) with be2 within 2 weeks from entering into the contract (registration date) by way of a written declaration addressed to be2 at the email address indicated in item XIII. or via surface mail to the address indicated in XIX.
The Client shall have the right to revoke the contractual relationship under item III paragraph (3) with be2 within 2 weeks from entering into the contract (registration date) in the same way, as long as no chargeable services have been used yet. Said right of revocation shall cease once use of the service has begun.
Now see the last sentence ? "Said right of revocation shall cease once use of the service has begun."
They are trying to deny you the right to terminate the contract once you have started using the service !
At this stage I would still try to revoke the contract by sending them an email as per clause XIII
Communications from be2 to Clients are provided through display masks upon "login" or via email. Communications from Clients to be2 shall be sent via email to the addresses explicitly indicated in the pages (email@example.com) or via surface mail.
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