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AUSSIE- Repair Tech.
AUSSIE- Repair Tech., Appliance Technician
Category: Australia Whitegoods
Satisfied Customers: 3620
Experience:  Appliance Tech with 12 years experience in the Industry.
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BFD671SS Model WQP12~39273 SN 080937862. Problem will not

Customer Question

BFD671SS Model WQP12~39273
SN###-##-#### Problem will not start the wash cycle after has done filled with water just goes clunk noise instead of beginning wash cycle. Restart as manual instructions and pumps water out and does same. Arranged though customer service and a technician came out said he had never worked on Baumatic before?? Spent two and half hours removed top sides and back panels then bottom panel finally said was probably the compacitor and said couldn't find the part number and probably would have to buy a new motor as they didn't sell the compacitor separate he put dishwasher back together again leaving two screws on the floor didn't know where they where from and said he would schedule a return for next Monday couldn't give me any definitive answers if this was. The fault or not. Dishwasher is only used about 4 times a week for two retired adults all dishes are rinsed first filters are always kept spotless can someone give me some help or answers to this problem
Submitted: 28 days ago.
Category: Australia Whitegoods
Expert:  Kelly replied 27 days ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Customer: replied 27 days ago.
Hi Kelly
Thanks for responding.
Looks like will be too difficult to correspond with UK due to time zone and payments seem to have now become an issue. I paid with Pay pal and has gone through but telling me there has been a bproblem don't understand, so wii try the to resolve this issue another way, will try the Australia connection hopefully get some resolution
Thanks again
Kind Regards
Joy
Expert:  Kelly replied 26 days ago.

I am in the US but understand, sorry for the inconvenience.

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