How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Appliance Guru Your Own Question
Appliance Guru
Appliance Guru, Owner and Technician
Category: Australia Whitegoods
Satisfied Customers: 14200
Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
Type Your Australia Whitegoods Question Here...
Appliance Guru is online now
A new question is answered every 9 seconds

I have lg machine and bottom keeps lifting up bolt loose or

Customer Question

i have lg machine and bottom keeps lifting up bolt loose or bearing gone
JA: OK. To minimize me, please click the down arrow at the top right corner of this box.
Customer: wf-t857 is model turbo drum only just 12 months old 1000 dollars for this machine not happy
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: i had to buy second hand one cant wash with it
JA: Do you plan on doing the work yourself?
Customer: yes im a mechanic
JA: Anything else we should know to help you best?
Customer: how to fix it would be goood
Submitted: 3 months ago.
Category: Australia Whitegoods
Expert:  Appliance Guru replied 3 months ago.

One moment while I get some information for you!

Expert:  Appliance Guru replied 3 months ago.

Hello and thanks for using this service! If you are a JA Member I would like to personally thank you and welcome you back! I am Appliance Guru an extremely experienced tech on the site and I try to get to as many customers as I can. NOTE it takes time for me to type research and add links so please wait for me to respond back I can only do this so fast. Secondly, I do not know your skill level so please try and let me know if I am going beyond your knowledge or comfort zone thanks! I strive for a 5 star rating from everyone especially our JA members.

Is the agitator bolt coming off?

Customer: replied 3 months ago.
not stripped thread
Expert:  Appliance Guru replied 3 months ago.

Is it just loosening itself and that is the only issue?

Customer: replied 3 months ago.
bot***** *****fts up bolt is comming out i suspect gearbox problem wot you think
Customer: replied 3 months ago.
i am machanic by trade
Customer: replied 3 months ago.
tub seems tight to turn by hand
Expert:  Appliance Guru replied 3 months ago.

Yes either the clutch assembly is broken and the shaft is coming out or the agitator bolt just needs locktight. Here is a link to the clutch


All I ask is please use the Star Rating Link at the top of your page before leaving, A 5 STAR RATING ALLOWS UNLIMITED FOLLOWUP QUESTIONS AND A DIRECT LINK BACK TO are greatly appreciated so thank you very much for using this service. If you have any other questions just post back to me here anytime!

Customer: replied 3 months ago.
tight tub would mean clutch im guessing
Expert:  Appliance Guru replied 3 months ago.

Yes that unit does not use a gear case the clutch assembly is it.