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AUSSIE- Repair Tech.
AUSSIE- Repair Tech., Appliance Technician
Category: Australia Whitegoods
Satisfied Customers: 3620
Experience:  Appliance Tech with 12 years experience in the Industry.
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The clock on my oven won't stay on after cleaning it today.

Customer Question

The clock on my oven won't stay on after cleaning it today. Have never had trouble before. It just switches off after a few seconds.
JA: What's the make and model of your oven? And can you guesstimate how old it is?
Customer: H4240 I think it would be 10 years old.
JA: Do you plan on doing the work yourself?
Customer: Well unless it needs an electrician
JA: Anything else we should know to help you best?
Customer: No
Submitted: 7 months ago.
Category: Australia Whitegoods
Expert:  Webb-Guy replied 7 months ago.

Hello and welcome to just answer my name is ***** ***** I will be the one who will try to assist you today. Can you try holding the clock button down for 15 seconds and see what happens?

Expert:  Webb-Guy replied 7 months ago.

I have responded to your question over here do you see it?

Customer: replied 7 months ago.
I have tried what was suggested it doesn't switches off after 5 seconds I need to speak to someone.
Expert:  Webb-Guy replied 7 months ago.

The reason I have not accepted the call is because you will be charged again and I am not available for a phone call at the moment. Have you tried unplugging and plugging the unit back up to see if that resets it?

Customer: replied 7 months ago.
Well please do Not charge me! I haven't been helped at all and will try and a technician to fix it.
Expert:  Webb-Guy replied 7 months ago.

I can certainly have your question cancelled and refunded or I can open this up to other experts to see if they may have another idea? Have you tried unplugging and replugging the unit back up?

Customer: replied 7 months ago.
I have tried unplugging it makes no difference. Forget the request.
Expert:  Webb-Guy replied 7 months ago.

Alright I will have your question cancelled and refunded.

Customer: replied 7 months ago.
Cancel the request and refund my money
Expert:  Webb-Guy replied 7 months ago.

will do

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