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Kelly
Kelly, Appliance Technician
Category: Australia Whitegoods
Satisfied Customers: 19021
Experience:  Highly accurate diagnostician with over 30 years of experience.
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Frig leaking water on to bottom shelf

Customer Question

Frig leaking water on to bottom shelf
Submitted: 2 months ago.
Category: Australia Whitegoods
Expert:  Kelly replied 2 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 2 months ago.
  • The defrost drain is likely plugged and causing the water created by the defrost cycle to run into the refrigerator section. Open the doors and unplug the refrigerator for 24 hours and it should thaw. There is a faster way to thaw by removing the rear panel from inside the freezer but it will require some disassembly.
  • May I please have your model number so I am able to provide you with accurate, model specific information?
Expert:  Kelly replied 2 months ago.

Hello, I see this question is still open and I was just following up to see if you require further assistance.

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