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Appliance Guru
Appliance Guru, Owner and Technician
Category: Australia Whitegoods
Satisfied Customers: 13976
Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
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I have an Omega dishwasher, DW400XA-1 that has finished a

Customer Question

I have an Omega dishwasher, DW400XA-1 that has finished a cycle but now I cannot open the door
Submitted: 2 months ago.
Category: Australia Whitegoods
Expert:  Appliance Guru replied 2 months ago.

One moment while I get some information for you!

Expert:  Appliance Guru replied 2 months ago.

Hello and thanks for using this service! If you are a JA Member I would like to personally thank you and welcome you back! I am Appliance Guru an extremely experienced tech on the site and I try to get to as many customers as I can. NOTE it takes time for me to type research and add links so please wait for me to respond back I can only do this so fast. Secondly, I do not know your skill level so please try and let me know if I am going beyond your knowledge or comfort zone thanks! I strive for a 5 star rating from everyone especially our JA members.

Answer:

It should just open pull a little harder the door should just pop open nothing should be holding it closed. I have never seen one get stuck shut on that unit, let me know if it still will not open.

All I ask is please use the Star Rating Link at the top of your page before leaving, that is the only way I am paid anything through the site and that will also get you a DIRECT LINK emailed to you to get back to me!.....tips are greatly appreciated so thank you very much for using this service. If you have any other questions just post back to me here anytime!

Customer: replied 2 months ago.
I have pulled very hard lifting the latch in the hand hole. I have put some physical force with the pull. No luck

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