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Kelly
Kelly, Appliance Technician
Category: Australia Whitegoods
Satisfied Customers: 19092
Experience:  Highly accurate diagnostician with over 30 years of experience.
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We have a Smeg built-in oven, the Instruction Booklet

Customer Question

We have a Smeg built-in oven, the Instruction Booklet displays on the front cover DOSPA38X and on the back cover###-##-####C. The oven is turning on automatically so something must be tripping in its computer. It comes on when we are absent and also during the night so to protect us and our home from something disastrous happening, we now have the power to it turned off and believe a technician needs to be called.
JA: Have you tried power cycling the appliance -- unplugging it and leaving it off for a few hours?
Customer: What do you reckon is going on?
JA: Do you plan on doing the work yourself?
Customer: Absolutely Not.
JA: Anything else we should know to help you best?
Customer: That is our full story. The intermittent start up is a worry.
Submitted: 3 months ago.
Category: Australia Whitegoods
Expert:  Kelly replied 2 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 2 months ago.

The main oven control will need to be replaced but I would also have the wiring inspected to the controller to see that it is not shorted. If you provide your postal code I can get you some servicer referrals.

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