Australian Whitegoods Questions? Ask a Technician for Answers ASAP
Hi, My name is ***** ***** I'm going to do everything in my power to answer your question to your full satisfaction!
hi there is this a side by side or a top freezer or bottom freezer also is the fan motor running
so the rear panel is frosted up but the fan is running
ok that frost on the rear panel is it frosty or is it heavy ice build up
ok the thermostat should be set between 3 and*****it turns off between 35 to 45 degrees which is refrigerator temp where is it at now
set it to 4 if the freezer is not cold then there is a busted heater or defrost thermostat two separate parts that if broken the freezer will start to build up frost and ice therefore blocking the cooling to its full potential and will need replacing by a technician
set it to 4 if you can unplug it leave the freezer door open about 1 hour that will allow all the ice in the freezer evaporator to melt then you can restart the fridge and it will cool fine for 2 days until you can get a technician outhere.
did you get my response
yes that is correct there are 2 parts possibly wrong with the fridge which is why its not cooling normally yes it will need to be serviced by a technician if I can get your zip code I can find you a service company in your area if youd like
ok one second
yes this should be a one time fix for these parts if anything else should go bad down the line that would be a separate issue
are you in Kansas
ok the zip code came up as Kansas sorry what city
defrost heater assembly is one part the other is called a defrost thermostat
The Appliance Repair Authority
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there is one company
Maytag Appliance Repair in New Baden, TX
New Baden, TX, USACall now at: ***-***-****Hours:
Mon-Su 8am - 7pm
there you go were both Texans by the way
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