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Kelly, Appliance Technician
Category: Australia Whitegoods
Satisfied Customers: 20014
Experience:  Highly accurate diagnostician with over 30 years of experience.
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The ice maker isn't working already checked and the wire is

Customer Question

The ice maker isn't working already checked and the white wire is in tact.
JA: What's the make and model? And can you guesstimate how old it is?
Customer: 5 years e522brxu
JA: Do you plan on doing the work yourself?
Customer: Hope to, maybe
JA: Anything else we should know to help you best?
Customer: What else could it be
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Appliance Technician about your situation and then connect you two.
Submitted: 7 months ago.
Category: Australia Whitegoods
Expert:  Kelly replied 7 months ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you!

Please know that I am not compensated for my time by the site until you rate using the stars at the top of your page. A rating is appreciated once we get to the solution for your appliance issue, thanks!

The easiest way to diagnose ice maker issues is to manually fill the ice maker. If it dumps cubes in a few hours but does not fill back up, there is an issue with the water supply (inlet valve, fill tube, etc). If it does not dump the cubes, provided the temperature is cold enough (about -12), the ice maker is likely faulty. Can you fill the ice maker manually and tell me what happens, please?