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Kelly
Kelly, Appliance Technician
Category: Australia Whitegoods
Satisfied Customers: 19041
Experience:  Highly accurate diagnostician with over 30 years of experience.
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Have aSimpson enduro 801 and I am trying to remove the

Customer Question

have aSimpson enduro 801 and I am trying to remove the broken agitator
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: Just today. I have ordered a replacement, and attempted to remove the bolt at the bottom of the agitator, but it seems to just rotate
JA: Do you plan on doing the work yourself?
Customer: yes
JA: Anything else we should know to help you best?
Customer: Yes, I need to get the bolt out
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Whitegoods Technician about your situation and then connect you two.
Submitted: 5 months ago.
Category: Australia Whitegoods
Expert:  Kelly replied 4 months ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you!

Please know that I am not compensated for my time by the site until you rate using the stars at the top of your page. A rating is appreciated once we get to the solution for your appliance issue, thanks!

If the bolt is not coming out and the agitator shaft is turning, then the gearbox is broken internally. Does the agitator turn as well?

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