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AUSSIE- Repair Tech.
AUSSIE- Repair Tech., Appliance Technician
Category: Australia Whitegoods
Satisfied Customers: 3620
Experience:  Appliance Tech with 12 years experience in the Industry.
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We have a PGR659 oven. We purchased a year or so ago. Since

Customer Question

We have a PGR659 oven. We purchased a year or so ago. Since then we use the grill exclusively and have hardly used the oven.
JA: What's the make and model of your oven? And can you guesstimate how old it is?
Customer: My apologies, I sent my message before stating the problem.
JA: Do you plan on doing the work yourself?
Customer: Yes. Here is the info you wanted: Mod PGR659S, Ser. 13350646, App. no.S/91, PNC944031455,ML00. The problem is simply it does not work, that is, it does not heat up at all, even though we tried to heat up the oven for overn one hour, and the cooling system seemd to be working.
JA: Anything else we should know to help you best?
Customer: The clock and timer work fine, the light inside the oven too works fine.
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Whitegoods Technician about your situation and then connect you two.
Submitted: 9 months ago.
Category: Australia Whitegoods
Customer: replied 9 months ago.
To add it is a Westinghouse PGR659S oven.
Expert:  George-Allsorts replied 9 months ago.

Can you tell me.. are all oven functions failing.. That is, both the fan and bake settings?

Customer: replied 9 months ago.
Expert:  George-Allsorts replied 9 months ago.

Is the time set on the clock?

Customer: replied 9 months ago.
Customer: replied 9 months ago.
You seem to have a rather odd system of phone link. We cannot type in any other way than (xxx)xxx-xxxx. We are not sure if we should go ahead with paying $34 for the service.
Customer: replied 9 months ago.
Can we still get your assistance/advice online?