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Kelly
Kelly, Appliance Technician
Category: Australia Whitegoods
Satisfied Customers: 19129
Experience:  Highly accurate diagnostician with over 30 years of experience.
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I have a new Simpson washing machine 7.5kg and water is

Customer Question

I have a new Simpson washing machine 7.5kg and water is leaking from the bottom of the machine.
JA: What's the make and model of your machine? And can you guesstimate how old it is?
Customer: The machine is brand new the make is Simpson, model # *****
JA: Do you plan on doing the work yourself?
Customer: If it is an easy fix
JA: Anything else we should know to help you best?
Customer: Not that I'm aware..
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Whitegoods Technician about your situation and then connect you two.
Submitted: 5 months ago.
Category: Australia Whitegoods
Expert:  Kelly replied 5 months ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you!

Please know that I am not compensated for my time by the site until you rate using the stars at the top of your page. A rating is appreciated once we get to the solution for your appliance issue, thanks!

With it being new, it is likely a hose connection leaking. Can you tip the machine back to get a look at the connections underneath?

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