Australian Whitegoods Questions? Ask a Technician for Answers ASAP
hi I'm Ezekiel I will be assisting you with this matter
hi no unfortunately that is how frontload washers are designed but the tub is suspended by 2 springs on to and 2 shocks on the bottom to minimize vibration is there a back cover on the washer you can remove for access
hi ok I just got a picture of your washer that design is one that many people struggle with that tub if the clothes is uneven or too much will bang side to side but that is how its designed
there is no fix for this washer the tub is suspended by 4 rods with springs and its designed to move from side to side freely if the 4 rods holding the tub up are in place its doing its job.
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hi did you get my response