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Ask Ezekiel Your Own Question
Ezekiel, Home Appliance Technician
Category: Australia Whitegoods
Satisfied Customers: 261
Experience:  Appliance Repair Expert
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The machine is unbalanced wash, Simpson Eziset 7.5kg is 18

Customer Question

the machine is unbalanced for every wash
JA: What's the make and model of your machine? And can you guesstimate how old it is?
Customer: Simpson Eziset 7.5kg is 18 months old
JA: Do you plan on doing the work yourself?
Customer: yes
JA: Anything else we should know to help you best?
Customer: yes this is a remote community and it is too costly to send the machine out and there are no repairers available
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Whitegoods Technician about your situation and then connect you two.
Submitted: 4 months ago.
Category: Australia Whitegoods
Expert:  Ezekiel replied 4 months ago.

hi I'm Ezekiel I will be assisting you with this matter

Customer: replied 4 months ago.
Is there something that can be adjusted so the bowl is not so loose?
Expert:  Ezekiel replied 4 months ago.

hi no unfortunately that is how frontload washers are designed but the tub is suspended by 2 springs on to and 2 shocks on the bottom to minimize vibration is there a back cover on the washer you can remove for access

Expert:  Ezekiel replied 4 months ago.

hi ok I just got a picture of your washer that design is one that many people struggle with that tub if the clothes is uneven or too much will bang side to side but that is how its designed

Expert:  Ezekiel replied 4 months ago.

there is no fix for this washer the tub is suspended by 4 rods with springs and its designed to move from side to side freely if the 4 rods holding the tub up are in place its doing its job.

Expert:  Ezekiel replied 4 months ago.

please rate me high as that's how the site pays me for assisting you if u have further questions please send me a reply. will be happy to assist you.

Expert:  Ezekiel replied 4 months ago.

hi did you get my response

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